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Accounts Receivable Supervisor

Are you ready to be part of something new and exciting? Find a rewarding job and build a satisfying career—starting right here. Next Day Blinds, the Baltimore-Washington metro area's leading manufacturer and retailer of custom window coverings, is seeking for the best in the industry to join our team. We offer much more than just an end to your job search. We provide thorough training as well as ongoing opportunities to develop your skills and expand your potential.

The Accounts Receivable Supervisor will be responsible for all functions of AR including cash application, the processing of all install paperwork, monitoring receivables on a weekly basis, and processing all refunds/adjustments. You will refine workflow processes with the approval of the Accounting Manager. The AR Supervisor will also be expected to set objectives for the AR team that align with the established accounting goals such as mailing invoices to customers bi-weekly and ensuring collection calls are being made weekly. This individual will be responsible for daily financial transactions end to end.

ROLE PRIORITIES:

  • Collects aged accounts by contacting customers referred by specialists; investigating circumstances of non-payment; negotiating and resolving conflicts; expediting payments.
  • Responsibilities will include but are not limited to hiring, training, motivating, and assigning responsibilities in order to manage and maintain all Accounts Receivables portfolios.
  • Process all refunds/ adjustments within a timely manner.
  • Support accounts receivable specialists on a daily basis and train new members.

ESSENTIAL DUTIES & SPECIFIC RESPONSIBILITIES:

  • Initiate collections on past-due customer work orders and or po accounts.
  • Process refunds/adjustments only after fully understanding the reason for refund/adjustment.
  • Post customer payments by recording cash, checks, and credit card transactions and entering them into POS.
  • Process/reconcile daily deposits.
  • Research and resolve escalated accounting inquiries.
  • Grasp an understanding of processing install paperwork.
  • Review the terms of sales, service and/or credit contracts with customers.

NDB COMPETENCIES BY POSITION:

  • Strong communication skills.
  • Interacts with people effectively.
  • Sets and maintains high performance standards.

BEHAVIORAL/PROFESSIONAL COMPETENCIES:

  • Attention to detail and accuracy.
  • Proven accounting experience in accounts receivable.
  • Completes work in a timely and consistent manner.

EDUCATION/EXPERIENCE REQUIREMENTS:

  • Bachelor's /Associate's degree in Accounting or related field.
  • 4 years' experience in AR can substitute for education requirement.
  • A combination of 4-6 years' experience in a supervisory role making heavy collection calls.

SPECIFIC KNOWLEDGE/SKILL REQUIREMENTS:

  • Well versed in customer service and negotiation skills.
  • Data entry skills along with a knack for numbers.
  • Excellent communication and problem-solving skills.
  • Ability to create and edit excel spreadsheets.
  • Ability to multi-task, prioritize and work efficiently.
  • Flexibility to adapt to all situations.
  • Great energy and “can-do” attitude.
  • Possess a high sense of urgency and attention to detail.

Next Day Blinds is the leading provider of premium-quality window coverings in the Washington - Baltimore area. Established in 1993, the company brought unheard-of speed and uncompromising customer service to the world of window coverings. Next Day Blinds offers a wide range of Great Windows brand blinds, shades and shutters, each one made to order in the company's state-of-the-art factory in Jessup, Maryland. All Next Day Blinds window coverings are fully custom, meaning they are individually crafted to the exact size measured, using premium-quality materials, and constructed for optimum appearance, performance and durability. Since the company is vertically integrated with manufacturing, sales, installation and service all in-house, the entire process can be completed faster than anyone else in the market.

Benefits: At Next Day Blinds, we understand that our employees work hard so we offer a generous benefits package as well as ongoing opportunities to develop your skills and expand your potential.

Benefits include:

Medical and dental insurance.

401(k) retirement plan with discretionary match.

Flexible Spending Plans.

Life insurance.

Supplemental Insurance.

Paid Time Off (PTO)