Careers at Next Day Blinds
Find a rewarding job and build a satisfying career—starting right here. Next Day Blinds, the Baltimore-Washington metro area's leading manufacturer and retailer of custom window coverings, is looking for energetic people to join our team.
About Next Day Blinds
We offer a number of challenging jobs in Maryland, Virginia, and Washington, D.C. Jobs that require diverse skills, offer excellent benefits, and provide the performance-based incentives that help turn employment into a genuine career opportunity.
At Next Day Blinds, we pride ourselves on our commitment to customer satisfaction. That means we put people first. So when we're hiring, we look for people who appreciate the importance of the trust and loyalty we've established over the years. People who take pride in their work, no matter what their job is. People who want to achieve their own success by advancing ours.
We offer much more than just an end to your job search. We provide thorough training as well as ongoing opportunities to develop your skills and expand your potential.
We currently have the following job openings:
Showroom Sales Consultant
Join one of our 30+ showrooms in the Maryland/Virginia area. A passion for sales & design a must. Experience in the home furnishings industry a plus. We provide paid training and continued support. Excellent compensation/benefits package.
In-Home Sales Consultant
Join our In-Home Sales Consultant team in the greater Baltimore and Washington D.C. metro areas. Excellent communication skills required; experience in interior design and/or the home-furnishings industry is a plus. Must have a good driving record. We provide paid training, and all the tools you need to succeed. You provide the passion for design and the desire to work in a fast-paced sales environment. Excellent compensation/benefits package.
Measure and install window coverings. We provide in-depth training on all our product types; experience in installation, carpentry, construction, and in-home service is a plus. A good driving record is a must. Competitive salary, bonuses, excellent benefits package.
Customer Service Specialist
Next Day Blinds is looking for an exceptional Customer Service Specialist to represent our brand and wow our customers. The ideal candidate is motivated and a self starter. If you share our passion for the customers we serve, the merchandise we sell and the work we do, this is a place for you to build a rewarding career. The ideal candidate will have 1 – 3 years Customer Service or dispatch experience in a call center environment. Bilingual a plus.
Customer Care – Team Lead
Next Day Blinds is looking for the next great Customer Service Call Center Team Lead to provide support supervisory coverage for our call center. The Team Lead will assist on evenings and weekends to ensure volume management and team oversight is achieved. The ideal candidate must me a results driver, effective communicator and adaptable to change. In addition, the candidate must have 3-5 years call center experience. 1-2 years leading a team of best in class call center representatives and bilingual a plus.
Assemblers–1st and 2nd shift, Blinds and Shutter Departments
Next Day Blinds is looking for full time Assemblers and Operators for our Blinds and Shutter departments, 1st and 2nd shifts. This exciting opportunity has immediate positions available out of our Jessup, MD office. If you share our passion for the customers we serve, join next day blinds and join a team that manufactures world class, fully custom window coverings.
Quality Assurance Auditors
Next Day Blinds is looking for Quality Assurance Auditors for our manufacturing facility located in Jessup, MD. We have two exciting opportunities available. If you share our passion for excellence, join the Next Day Blinds team that provides world-class customer service from sale to window treatment installation. Multi-lingual a plus!
Next Day Blinds is looking for a Field Manager who will manage and train Installation Technicians to ensure they maximize completion percentage and customer service performance results. Engage technicians in productive and constructive dialog and coaching sessions to improve Technician engagement, retention, job enrichment and overall skillset. Conduct weekly ride along activities (at least 3 per week) overseeing the Technician&39;s interactions with Customers, to aid in the proper method for greeting and servicing in accordance with our Brand Standards and manage/complete Technician payroll and related administrative tasks as required. Schedule and execute upon weekly 1:1 coaching sessions with assigned Technicians, listen to their feedback and support them in their career advancement initiatives.
Front Office Administrative Assistant
Next Day Blinds is looking for a Front Office Administrative Assistant who will be responsible for participation in general administrative duties and ad-hoc projects. Will handle incoming phone calls to the company and interact with internal and external customer with a high level of professionalism and effective manner. The incumbent will maintain detailed calendars, prioritize meeting requests and related logistics for the President and CEO of the company. They will also prepare and distribute correspondence, memos, letters, reports and other documents.
Next Day Blinds is looking for a Tracker who will be responsible for providing quality and efficient customer service to customers and company employees through effective communication, high level of professionalism and the ability to problem solve. A Tracker must be able to effectively communicate with technicians and customers concerning expected arrival times and have the ability to resolve scheduling conflicts and communicate any schedule changes. A tracker must be able to provide problem resolution with customers and if unable to resolve customer issues, elevate to the next level of managements in a timely manner.
Next Day Blinds, is looking for a Production Lead who will be directly overseeing employees and production of industry leading window blinds and shades. The incumbent will be responsible for supervising 5-20 employees handling all aspects of the operation ranging from scheduling employees, safety training, cross training, adhering to the highest levels of quality standards and daily completion of dynamic “Next Day” production schedule.
Production Supervisor – 2nd Shift
Next Day Blinds, is looking for a Production Supervisor who will be directly overseeing employees and production of industry leading window blinds and shades. The incumbent will be responsible for supervising 15-30 employees handling all aspects of the operation ranging from scheduling employees, safety training, cross training, adhering to the highest levels of quality standards and daily completion of dynamic “Next Day” production schedule.
Next Day Blinds is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.